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Bill Payment

PAY YOUR WATER BILL ONLINE

Pay your water bill online (using your Visa, MasterCard, or your personal check). ONLY enter your payment once.  If you experience problems, please call Utility Billing at 303-658-2405, Monday-Thursday from 7 a.m. to 6 p.m.

Set up an automatic payments

You can set up an automatic payment that eliminates the need to write a check each month. Set up automatic payments using either the online payment system (must create login account) or by  completing and mailing the automatic payment form.

Email bill - Have your water bill emailed to you each billing cycle. Call 303-658-2405.

Need Utility Bill Payment Assistance?

We are aware of the impact that rate increases can have on our customers’ finances. If you are struggling to pay your utility bill or have difficulty paying for plumbing repairs, the city offers a variety of Water Bill Assistance Programs.

OTHER PAYMENT OPTIONS

P.O. Box 17040
Denver, CO  80217-0040

Please include your payment stub.
Inside City Hall
At the cashiers desk inside the main entrance to City Hall, 4800 W. 92nd Ave.,
Business hours are Monday-Thursday, 7 a.m. to 6 p.m. CLOSED FRIDAY.
Please bring your bill.

City Hall Drop Box
4800 W. 92nd Ave.
On Curb – East of Building.
303-658-2030
Pay using Visa, MasterCard or E-Check.

Enter your utility account number.
If correct, press 1, to re-enter, press 2.
Press 1 to pay in full amount.
Press 2 to make a partial payment. Enter amount.

Press 1 to pay by credit card
Press 1 for VISA.
Press 2 for MASTER CARD.
Enter credit card number and the expiration date (2-digit month and 4-digit year).
Enter CVV code: 3-digit code from the back of card.

Press 2 to pay by E-Check
Enter the Bank Routing Number (9 digits).
Enter the Bank Account Number.
Press 1 if information is correct Press 2 to re-enter.

Press 1 to Submit Press 2 to re-enter Press 3 to cancel

Press 9 to end call.
Do not hang up until you have received your reference/con?rmation number.

Current water Rates

Water Billing Rate Schedule

Status/Final Reading Request - Title Companies Only

For status only: Contact a Utility Billing Representative at 303-658-2405. Monday-Thursday, 7 a.m. to 6 p.m. Closed Fridays.

After Closing: Complete the Utility Billing Request for Final Reading form. Please note that the form will not be processed if submitted prior to the closing date.

Account Transfer

Owners/Property Managers: To transfer an account, contact customer service at 303-658-2405. Monday-Thursday, 7 a.m. to 6 p.m. Closed Fridays.

Frequently Requested Numbers

Utility Billing Representative (7 a.m. to 6 p.m., Monday-Thursday) - 303-658-2405
Utility Billing (automated 24-hour) - 303-658-2030
City Hall Operator (7 a.m. to 6 p.m., Monday-Thursday) - 303-658-2400
Water quality information - 303-658-2461
Water treatment facility - information and tours - 303-658-2447
Water breaks, sewer back-ups, taste and odor concerns - 303-658-2500 or 303-658-2447 after hours
Wastewater treatment facility - information and tours - 303-658-2465
Water meter shop - 303-658-2519
Email: ub@cityofwestminster.us