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Monday, November 5, 2018

Westminster takes first place in ‘Digital Cities’ survey

Westminster takes first place in ‘Digital Cities’ survey

For 16 years, the city has participated in the “Digital Cities” survey managed by the National League of Cities’ Center for Digital Government. This year was the first that Westminster has taken home the gold with a first place ranking. The city has ranked in the top ten since 2002.

City staff received the award at a reception in Los Angeles held during the National League of Cities’ annual City Summit.

“The award confirms that the city and IT Department’s strategic thinking and planning for technology, combined with the exemplary and innovative work of the IT team has a positive and meaningful impact on our community and city operations,” said IT Director David Puntenney.

In this survey, the Center for Digital Government looks for cities nationwide who align their technologies with city goals in order to improve the interactive experience for citizens and others doing business with the city; save tax dollars through newfound efficiencies; boost transparency, cybersecurity, and engagement; and innovate through unique and exciting projects.

“I am very proud of the IT Department team and those in other departments that have helped Westminster achieve this significant goal,” said Puntenney. “This is no small accomplishment, as the Center for Digital Government's application is a very comprehensive assessment that gauges how the City is performing in 10 important areas of digital government.”

Winners for the award were selected based on a very extensive survey assessing ten broad characteristics of digital government.  Judges looked at specific areas within each characteristics, including:

  • Government transparency through open data
  • Providing a citizen-centric government experience through technology
  • Shared services and regional collaboration
  • IT cybersecurity measures and initiatives
  • Hiring and retaining of competent IT personnel
  • Broadband and wireless infrastructure
  • Efficiency and budget
  • IT technology disaster recovery planning and preparedness
  • Innovation and new technologies, and
  • Best practices in IT operations. 

The Westminster Information Technology Strategic plan addresses all of the above areas.

The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government. They conduct an annual comprehensive nationwide Digital Cities Survey to evaluate how well cities are doing in achieving and demonstrating the characteristics of a digital city.

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