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Bill Payment

Due to the devastating effects of the COVID-19 pandemic, the City of Westminster is offering $50 one-time grants to residents financially impacted by the COVID-19 crisis to be applied to their water bill. No income qualifications required. Applicants must submit  documentation showing financial impact due to COVID-19.

Visit the city’s website to learn more and apply.  Residents can also contact Utility Billing by email at ub@cityofwestminster.us or by phone at 303-658-2405.

PAY or VIEW YOUR WATER BILL ONLINE

Pay your water bill online using your Visa, MasterCard, or an E-check. Enter your payment ONLY once. If you experience problems, please call Utility Billing at 303-658-2405, Monday-Thursday from 7 a.m. to 6 p.m. For your convenience, we have created click-by-click instructions on how to create an account, add a payment method, and set up automatic payments.

Set up automatic payments

You can set up an automatic payment that eliminates the need to write a check each month. Set up automatic payments using the online payment system (must create login account).

Paperless billing 

You can have your utility bill sent to you electronically, as well as have the ability to view your future bills online. Set up paperless billing using the online payment system (must create login account).

Need Utility Bill Payment Assistance?

We are aware of the impact that rate increases can have on our customers’ finances. If you are struggling to pay your utility bill or have difficulty paying for plumbing repairs, the city offers a variety of Water Bill Assistance Programs.

OTHER PAYMENT OPTIONS

P.O. Box 17040
Denver, CO  80217-0040

Please include your payment stub.  Make checks payable to City of Westminster.
Inside City Hall
At the cashiers desk inside the main entrance to City Hall, 4800 W. 92nd Ave.,
Business hours are Monday-Thursday, 7 a.m. to 6 p.m. CLOSED FRIDAY.
Please bring your bill.

City Hall Drop Box
4800 W. 92nd Ave.
On Curb – East of Building.
303-658-2030
Pay using Visa, MasterCard or E-Check.

Enter your utility account number.
If correct, press 1, to re-enter, press 2.
Press 1 to pay in full amount.
Press 2 to make a partial payment. Enter amount.

Press 1 to pay by credit card
Press 1 for VISA.
Press 2 for MASTER CARD.
Enter credit card number and the expiration date (2-digit month and 4-digit year).
Enter CVV code: 3-digit code from the back of card.

Press 2 to pay by E-Check
Enter the Bank Routing Number (9 digits).
Enter the Bank Account Number.
Press 1 if information is correct Press 2 to re-enter.

Press 1 to Submit Press 2 to re-enter Press 3 to cancel

Press 9 to end call.
Do not hang up until you have received your reference/confirmation number.

Current water Rates

Water Billing Rate Schedule

Final Reading Request - Title Companies Only

For status only: Contact a Utility Billing Representative at 303-658-2405. Monday-Thursday, 7 a.m. to 6 p.m. Closed Fridays.

After closing: Complete the Utility Billing Request for Final Reading form. Please note that the form will not be processed if submitted prior to the closing date.

Rental Property Final Reading Request – Owners/Property Managers only

To transfer a rental property account for new tenants, please complete the Rental Property Request for Final Reading form. Please note, all final reading requests/transfers will have a $35 transfer fee that will be added to the final bill, which will be mailed to the property owner or property manager. Regardless of the occupancy of a property served by the city, the owner of every premises, building, lot, house or dwelling unit is liable for all charges for water services associated with said premises, building, lot, house or dwelling unit.

Other than final bills, the owner may designate another person to whom bills containing the water charges and the notices of the proposed disconnection of water service shall be sent. Mailing of a bill for water service to any address shall in no way affect the power of the city to enforce payment of charges. Pursuant to Section 8-7-9(C) of the Westminster Municipal Code, “The City shall have as security for the collection of such water service charges and penalties a lien upon the real property served by such water service, which lien shall become effective immediately upon the supplying of such water and shall not be discharged until the payment is made of all the water service bills, penalties and charges as herein provided.”   

Frequently Requested Numbers

  • Utility Billing Representative (7 a.m. to 6 p.m., Monday-Thursday) - 303-658-2405
  • Utility Billing (automated 24-hour payment line) - 303-658-2030
  • City Hall Operator (7 a.m. to 6 p.m., Monday-Thursday) - 303-658-2400
  • Water quality information, taste and odor concerns - 303-658-2461
  • Water treatment facility - information and tours - 303-658-2447
  • Water breaks, sewer back-ups - 303-658-2500 or 303-658-2447 after hours
  • Wastewater treatment facility - information and tours - 303-658-2465
  • Water meter shop - 303-658-2549
  • Email: ub@cityofwestminster.us