Ambulance Billing Information
General Information/Inquiries: For general inquiries about their ambulance transport or for ambulance reports, please contact Amy Goetz at 303-658-4546
Ambulance Payments: To pay your ambulance bill, please use contact our ambulance billing provider, Wittman Enterprises at 1-800-906-6552
Ambulance Collections/Inquiries: For accounts that are in collections, please contact BC Services at 1-866-822-1798.
About Us
The Westminster Fire Department is comprised of 144 personnel, both commissioned and civilian. The executive command team includes a fire chief, two deputy chiefs, an EMS chief, fire marshal, training chief, emergency management coordinator, management analyst, executive assistant and three shift battalion chiefs to oversee the department. The department responds to over 12,000 calls a year. Almost 70 percent of those are medical related. The remainder of calls include response to fires, alarms, hazardous materials, rescues (water, technical, etc.) and public assists. Response time is typically under six minutes. You can learn more about our department operations and our statistics in our 2020 Annual Report as well as in our Standards of Cover.
Founded in 1934 as a one-station volunteer department, the Westminster Fire Department has grown substantially and now operates as an all-career, all hazards fire department utilizing the 48/96 scheduling model. The city of Westminster as a whole has also evolved from its roots as a small farming community on the outskirts of Denver to the city it has become today. Westminster is now a vibrant, dynamic, and affluent city of approximately 114,000 citizens and 45,446 households. With our department's vision to be recognized as the premiere fire and EMS service in Colorado, we strive to continually improve our operations as identified in our 2019-2023 Strategic Plan.
The Westminster Fire Department has been awarded accredited status through the Commission on Fire Accreditation International (CFAI). This accreditation demonstrates that Westminster meets or exceeds industry best standard practices. The City of Westminster also acheived Class 1 status through the Insurances Services Office (ISO). This is the highest rating that a city/fire department can attain. Only .04% of fire departments across the United States and Canada have achieved both accredited status as well as an ISO 1 rating.
Tell us what you think!
Take our Fire Department Community Feedback Survey using the link(s) below to let us know how the Westminster Fire Department can serve you better. The Westminster Fire Department wants to ensure we are meeting the needs and expectations of the residents we serve. We would like to ask for your feedback on how you think we’re doing, and what we could do to serve you better. We will be conducting this survey through Mon., Nov. 1. The survey will be provided in both English and Spanish. The survey should take no more than 15 minutes to complete, and your responses are entirely confidential.
Community Feedback Survey - English
Community Feedback Survey - Español
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